Your trial gives you full, unrestricted access to Ingest, Import, the Media Encoder, and Transfer for 30 days from when you first open the app, no per-feature limits to run into. Projects and Library are never limited, they stay fully free either way. Your existing projects, settings, and everything you've already done stay exactly where they are: subscribing just unlocks everything again. The trial is tied to your account and device, so it can't be renewed by creating a new account on the same machine.

Yes, once you have a subscription, InJest works exactly the same on any device or setup - a subscription is never affected by this. It's only the free trial that requires your device to be verified as real, physical hardware. This can happen on virtual machines, some corporate-managed or locked-down PCs, and other unusual hardware setups. If your device can't be verified, no trial period is available on it, but subscribing works regardless.

Yes, Solo and Duo are both monthly or yearly subscriptions, billed through Razorpay in India and Paddle everywhere else. You can cancel any time from Settings > Account & Subscription in the app: you keep full access through the end of the period you already paid for, then the app reverts to locked instead of charging you again.

Solo covers 1 device signed in at a time, Duo covers 2. There's no permanent binding or one-time "move" limit like the old license model, sign out of one machine and into another whenever you like. If you try to sign in on a device that would put you over your limit, InJest asks you to confirm first, so you don't accidentally sign yourself out of a machine that's mid-ingest.

Upgrading from Solo to Duo takes effect immediately: your Solo plan is cancelled and a new Duo subscription starts right away (no refund for the unused remainder of the cycle). Downgrading from Duo to Solo takes effect at the end of your current billing cycle instead, you keep Duo access until then, and are never charged twice.

Razorpay (India) or Paddle (everywhere else) automatically retries a failed renewal over the following few days. You keep full access the entire time, InJest only locks if every retry fails. Update your payment method any time from that provider's own emailed link to stop the retries and renew normally.

No, every feature is available on every tier. The only difference is how many devices can be signed in on that subscription at the same time.

Coupon codes give you a free period (a set number of weeks or months) before your first real charge. Redeeming one still requires setting up a real subscription, your payment method is authorized now but nothing is charged until the free period ends. Redeem it from the "Redeem it here" link above or from Settings > Account & Subscription in the app. Each code works once, for one account.

Checkout is handled by Razorpay in India (cards, UPI, netbanking) and Paddle everywhere else (cards and other locally available methods), both for recurring subscriptions. Your subscription activates automatically the moment your payment provider confirms it, no key to enter.

The full FAQ page covers card safety, checksum verification, the Format Card feature, and general account questions in more depth.